Configuring Notification Services
Read to configure emails and text messages (SMS) with NetCrunch notifications.
You can receive notifications about alerts and reports as emails or text messages (SMS). First, you need to set up the configuration parameters.
Go to the Options page and click `Notification' option.
Configuring external email server
You can use the built-in NetCrunch mechanism or you can define a list of external SMTP mail servers. The system also supports the TLS encryption protocol, if needed.
Configuring GSM modem or phone
For alert notifications via text messages (SMS), you need to select the COM port used to communicate with the mobile phone, SMS settings and options related to the GSM device such as the PIN of the SIM card.
You may also need to enter AT+C commands if they require additional configuration.
You can even use a standard cable attachment, which after installation will be visible in the system as one of the computer's COM ports.
- COM Port
- Shows the COM port selected for communication with the mobile phone. Clicking the Browse button opens the GSM Device Discovery dialog window, where you should choose/configure the appropriate COM port and test if NetCrunch can connect to the device. If there are any connection problems, check the modem documentation to see what speed is required to work properly.
SMS Settings
- Limit to Single Message
- Messages longer than 160 chars will be split into several messages. You will receive them as a single piece, but you will pay for the number of messages at your operator's rates.
- Encoding
- The Auto option is enabled by default here. Change it if you receive text messages with encoding issues.
Modem Settings
- PIN
- You can set the PIN number of the SIM card related to your GSM device.
- Initialization AT+C Commands
- Select this check box if the modem requires additional initialization AT+C commands.